Payment and shipping
You can pay via prepayment (bank transfer), PayPal, credit card or direct debit. The payment methods credit card and direct debit are also handled via PayPal, but you do not need a PayPal account.
No, unless you send us an email to confirm your order. We will then process it manually and send you an order confirmation with payment information. Otherwise it will be cancelled automatically.
https://ecobrotbox.de/en/frequently-asked-questions/payment-and-shipping/an-error-occurred-when-paying-via-paypal-credit-card.-is-my-order-being-processed
You can enter your voucher code directly in the shopping cart or in the last order step.
https://ecobrotbox.de/en/frequently-asked-questions/payment-and-shipping/where-can-i-enter-a-coupon-code
From 50 € order value we deliver your package within Germany free of shipping costs to you. Below 50 € we charge you 4,95€. The international shipping costs vary depending on the country.
We ship climate neutral with DHL GoGreen.
https://ecobrotbox.de/en/frequently-asked-questions/payment-and-shipping/which-service-provider-do-you-use-for-shipping
Sure we do. We only use recycled paper and cardboard as well as plastic-free adhesive tape for packaging.
https://ecobrotbox.de/en/frequently-asked-questions/payment-and-shipping/do-you-ship-100-plastic-free
Once we have shipped your order, you will receive a shipping confirmation with a tracking code that allows you to track your shipment.
https://ecobrotbox.de/en/frequently-asked-questions/payment-and-shipping/can-i-track-my-delivery